Terms and Conditions

1. Acceptance of Terms

By accessing or using the Wassh Services Ltd’s (herein after referred to as we, our, us) website, mobile application, and related services (collectively, the "Services"), you agree to comply with and be bound by these Terms and Conditions ("Terms"). If you do not agree with these Terms, please do not use our Services.

2. Description of Services

2.1 Service Overview: We connect users with local laundromats/dry cleaners, allowing users to schedule pick-up and delivery laundry services.

2.2 Availability: Our Services are available in specific geographic areas. Availability may vary depending on your location.

3. User Accounts

3.1 Account Creation: To use certain features of our Services, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process.

3.2 Account Security: You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account. Notify us immediately of any unauthorized access or use of your account.

4. Scheduling and Payment

• 4.1 Scheduling: Users can schedule laundry services through our platform, specifying details such as the type of service, pick-up and delivery times, and location.
• 4.2 Pricing: Pricing for laundry services is provided on our platform and may vary based on factors such as service type, location, and demand. You agree to pay the specified fees for services ordered through our platform.
• 4.3 Payment: Payment can be made through the payment methods displayed on our website or mobile application. By providing payment information, you authorize us to charge the specified fees.

5. Cancellation and Refunds

5.1 Cancellation: Users may cancel scheduled services subject to our cancellation policy, which is outlined on our platform.

5.2 Refunds: Refund policies are specified on our platform. Refunds, if applicable, will be processed according to our refund policy.

6. User Responsibilities

6.1 Compliance: You agree to comply with all applicable laws and regulations when using our Services.

6.2 Prohibited Activities: You shall not engage in any activity that may disrupt or interfere with the proper functioning of our Services or compromise the security of other users' information.

7. Privacy Policy

Our Privacy Policy governs the collection, use, and sharing of personal information. By using our Services, you consent to the practices described in our Privacy Policy.

8. Termination

We reserve the right to terminate or suspend your account and access to our Services at our discretion, including for violations of these Terms.

9. Changes to Terms

We may update these Terms from time to time. Changes will be effective upon posting the updated Terms on our platform. It is your responsibility to review these Terms periodically.

10. Contact Information

For questions, concerns, or inquiries regarding these Terms, please contact us at admin@wasshh.com