Privacy Policy

Last updated: 14 September 2023

Wasshh Services Ltd hereinafter referred to as "we," "us," or "our" is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, mobile application, and related services (collectively, the "Services").

By accessing or using our Services, you consent to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Services.

1. Information We Collect

1.1 Information You Provide: When you use our Services, you may provide us with personal information, including but not limited to your name, contact information (e.g., email address, phone number), billing information, and location data.

1.2 Information Automatically Collected: We may automatically collect certain information when you access or use our Services. This may include your device information, IP address, browser type, and usage data.

2. How We Use Your Information

We may use your information for various purposes, including but not limited to:

  • 2.1 Providing Services: To facilitate the scheduling of laundry services, connecting you with local laundromats, and managing pick-up and delivery.
  • 2.2 Communications: To communicate with you regarding your service requests, updates, promotions, and other relevant information.
  • 2.3 Improvement: To improve our Services, including analyzing usage patterns and conducting research.
  • 2.4 Compliance: To comply with legal obligations and resolve disputes.

3. Sharing Your Information

We may share your personal information with third parties under the following circumstances:

  • 3.1 Service Providers: We may share your information with third-party service providers who assist us in providing and improving our Services.
  • 3.2 Legal Compliance: We may share your information to comply with applicable laws, regulations, or legal processes.
  • 3.3 Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Security

We take reasonable measures to protect your personal information, but no data transmission or storage system can be guaranteed to be 100% secure. Please take appropriate precautions when using our Services and protect your login credentials.

5. Your Choices

You can exercise certain rights regarding your personal information, including access, correction, deletion, and data portability. For any inquiries or requests related to your information, please contact us using the contact details provided below.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy periodically.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at admin@wasshh.com